PRIVACY & REFUND POLICY

By accessing and using the www.ptsafundraiser.com (the "Web Site"), you hereby agree to be legally bound by this Privacy & Refund Policy (the “Policy”), which together with the “Terms & Conditions” govern the Web Site’s relations with its users.

The terms “you” and “user” refer to the user or viewer of our website. “PTSA”, “PTA” and “PTO” refer to the organizations raising funds for public schools.

Privacy Policy:

This Policy governs the way www.ptsafundraiser.com uses and protects the information provided by users when using the Web Site.

www.ptsafundraiser.com is committed to helping PTSAs/PTAs/PTOs raise funds and for that it requires the users to provide certain information by which the users are identified when using the Web Site. www.ptsafundraiser.com assures its users about the security and usage of their information.

www.ptsafundraiser.com reserves its right to review and revise this Policy. Once the Policy is modified the same shall be visible on this page. After modification of this Policy every user shall be subject to such modified Policy, so, users are hereby advised to read this Policy carefully.

What information is collected:

www.ptsafundraiser.com may collect the following information:

  • Name and Address of the school for which the funds are to be raised.

  • Email address, phone number and other contact information of the school.

  • Demographic Information such as City, preferences and interests etc.

  • Other Information related to service enquiry, customer surveys and/or offers.

  • Name, age, contact information etc. of the people making donation(s).

Use of the gathered information:

www.ptsafundraiser.com uses the gathered information to learn from the user’s preferences to provide best possible service, and particularly for the following reasons:

  • For maintaining its internal records of users and subscribers.

  • Improvement of products and services.

  • www.ptsafundraiser.com may occasionally send promotional emails about new services and products, offers on such products and services and other information which according to www.ptsafundraiser.com might be of user’s interest.

  • Such emails may also be sent from time to time for market research purposes and customer feedback.

Security

To ensure its users about the security of their information, www.ptsafundraiser.com has put certain electronic, physical and managerial safeguard procedures on its platform which together with SSL Certification provide the collected information with bank grade security and protection against unauthorized access and disclosure. However, if there is any data breach on www.ptsafundraiser.com beyond its control and caution, the Web Site shall not be liable for the same. www.ptsafundraiser.com accepts payments only online through PayPal, Stripe, Wepay. Monetary transactions done on www.ptsafundraiser.com are governed and regulated by PayPal’s terms and safety measures and are totally safe. Moreover, the Web Site does not control the donations made by users to different campaigns. Donations so made are directly transferred to the respective PTSA/PTA/PTO’s PayPal, Stripe or Wepay account and the Web Site has no role in transfer of such donations nor does it charge any fee for the donations made other than its one-time campaign fee.

Cookie Policy

Cookies are small file that are placed on a user’s computer system with their permission. Cookies help web applications treat and respond to every user differently according to their preferences and choices. These web applications gather and remember user’s information about their preferences, likes, dislikes etc. to tailor its operations accordingly.

The information gathered by cookies is only used for keeping track of traffic on the Web Site to modify it according to user’s needs and is used for statistical analysis purposes and is later deleted from the system. Cookies help us provide you with the best browsing experience and do not give us access to your system in any way. You may accept or decline cookies. Most browsers auto accept cookies but, you may change that from browser settings. However, declining or disabling auto acceptance of cookies may prevent you from experiencing best features of the Web Site.

Links to other Websites and Webpages

www.ptsafundraiser.com contains links to websites and web pages outside its own domain and control. Theses links are for the convenience and reference of users and are not to be construed as promotion of any thing contained on such other websites and web pages by the Web Site. When you click on such links, you navigate from the Web Site to such other websites or web pages which are outside the control of www.ptsafundraiser.com. The users these websites and web pages are governed by their own privacy policy and www.ptsafundraiser.com is not responsible for any information provided to such websites and web pages by the user.

www.ptsafundraiser.com does not provide any guarantee or warranty regarding such websites and web pages or any information entered on such websites and web pages by the user. Users are hereby advised to read privacy policy of such websites and web pages before browsing through them carefully.

Controlling of Personal Information by the Users

When users sign-up on www.ptsafundraiser.com they allow the Web Site to send promotional and customer experience emails, however, a user can if he/she wishes to unsubscribe from such emails by simply clicking on the unsubscribe button present at the bottom of such mails. Once a user opts out of such emails, he/she shall not receive the same in future.

www.ptsafundraiser.com does not sell, share, distribute or lease user’s personal information to third parties unless required to do so by law or it has user’s permission. The Web Site may send promotional emails regarding third parties to its users if it thinks the user may find such third parties interesting.

Pricing and Subscription Packages

Price of each fun-run/fundraising campaign shall be as visible on Pricing page. Packages which appear on Pricing page are for one single fun-run/fundraising campaign only and a user shall have to subscribe to multiple packages in case they want to start multiple fun-run/fundraising campaigns. The Web Site may change these prices at any time, on their sole and exclusive discretion without prior notice to existing users and the modified prices (if any) shall be applicable for new subscriptions. However, a user shall not be charged extra if the prices have been modified for an already paid and subscribed package regardless of whether their fun-run/fundraising campaign is live or not. Any other terms regarding pricing and upgradation of packages shall be applicable as visible on Pricing page and shall be treated as part of this section of the Privacy and Refund Policy.

Duration: Duration of each fun-run/fundraising campaign shall be of 30 days and once a campaign goes live i.e. option to donate to the fun-run/fundraising campaign is live, a user can pause or postpone the campaign only once. A grace period of 15 days may also be allowed for each fun-run/fundraising campaign and in such cases the campaign shall have an extended duration of total 45 days. In no case shall a campaign be stretched for more than 45 days inclusive of any pause or postponement.

A user may postpone a fun-run/fundraising campaign for as long as they wish as long as the fun-run/fundraising campaign is not live. In case the fun-run/fundraising campaign is live, the rules laid out in the foregoing paragraph shall be applicable.

Upgradation:

  • You shall have to upgrade to the next package available in case you exceed your campaign goal and receive 110% in donations of your total campaign goal, i.e. if your campaign goal is 40,000 USD and you receive 44,000 USD in donations, you shall have to subscribe to the next upgraded package by paying the difference in prices of both the packages.

  • In case you do not pay the difference on receiving 10% more donations than your campaign goal, your entire fun-run/fundraising campaign shall be cancelled, and dashboard shall be locked permanently within 48 hours of exceeding the goal by 10% or once you receive 25% more donations than your campaign goal whichever is earlier.

Cancellation Policy

www.ptsafundraiser.com is committed to serving its users with best service and best experience and for that it has a liberal cancellation policy. However, to prevent misuse of its services, the Web Site has certain rules (criteria) regarding the same and a user may choose to cancel only if the criteria is fulfilled. Final decision regarding cancellation of a particular campaign rests with the Web Site, the Web Site may or may not allow cancellation of a campaign regardless of whether it fulfills the criteria or not, on its sole and exclusive discretion.

Cancellation request for a campaign shall be entertained only when the campaign fulfills the following criteria:

  • Within 8 hours of the campaign going live and not more than 5% of the campaign goal has been received in donations by the PTSA/PTA/PTO. A campaign which does not fulfill the criteria can be cancelled but no refund shall be allowed, however, the same can be cancelled by the user which shall stop acceptance of further donations.

  • No cancellation requests shall be entertained for packages or fun-run/fundraising campaign which were provided on special prices i.e. any package subscribed on any discount or promotional price cannot be cancelled and refunds for the same are not allowed.

In every case of cancellation of fun-run/fundraising campaign and refund of package fees, a cancellation charge of 30% (of package cost) shall be deductible from the package price paid.

The Web Site does not deduct any amount from the donations already received by the PTSA/PTA/PTO for cancellation of campaign and refund of package fees.

Refund Policy

Once your cancellation request has been approved by the Web Site, the refund process shall be initiated. Refund in such cases may take some time owing to various technicalities of online payments and payment gateways.

  • The web site shall take a total 0f 30 working days to refund the approved amount. This period of 30 days shall not include any delay caused because of technical faults and processing time taken by payment gateway(s).

  • In case there is a delay in refund, the same shall be communicated to the user through email.

Contact info:

Feel free to contact on the below given email address in case of any doubts or clarifications: admin@ptsafundraiser.com.